Effective Date: 6 October 2025
Welcome to MODE Fitness Studio (“Mode”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, bookings, memberships, and related services. By purchasing a membership, class pack, or session, or by attending our studio, you agree to these Terms.
These Terms apply to all services provided by MODE Fitness Studio, including studio classes and events, personal training, concession and membership packages, website and online booking services via Momence, and payments processed through Stripe. We may update these Terms at any time, and the most recent version will always appear on our website.
Membership and class purchases are non-refundable, except where required by the Consumer Guarantees Act 1993 (NZ). Concession and PT packs are non-transferable and must be used before their expiry date. Class cancellations must be made within the required notice period as outlined in our Membership Terms. Late cancellations or no-shows may result in a lost session or charge.
By participating in any class, session, or event, you acknowledge that fitness training involves inherent risks, including injury or illness. You confirm that you are medically fit to participate and accept full responsibility for monitoring your own health. You release Mode, its staff, and contractors from liability for injury, loss, or damage except as required under New Zealand law.
Your personal information is collected and managed in accordance with our Privacy Policy. We use Momence to manage bookings and Stripe to process payments. Both platforms store your data securely and may process information outside New Zealand.
All website and in-studio materials—including text, imagery, branding, and video—are the property of MODE Fitness Studio. You may not reproduce or distribute our content without written permission.
You consent to MODE using photos or videos captured in the studio for promotional purposes. If you prefer not to appear in marketing content, please let our team know before your session.
Our website or communications may contain links to third-party services (e.g., Momence, Stripe, social media). We are not responsible for the content, policies, or practices of those third parties.
To the fullest extent permitted by law, MODE Fitness Studio, its owners, and staff are not liable for any indirect, incidental, or consequential damages arising from your participation, website use, or purchases. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 (NZ).
These Terms are governed by the laws of New Zealand. Any disputes will be handled by the courts of New Zealand.
MODE Fitness Studio
Ponsonby, Auckland, New Zealand
support@modefitnessstudio.co.nz